• Video call customers to complete the Full KYC
• Verify the details submitted by the customer while opening the account and Documents submitted are matching
• Ensure VKYC is completed by the Right Party only
• Should maintain a good relationship with the customer throughout the KYC process.
• Cross-sell other banking products.
• Give complete and correct information on all the products pitched to the customer
• Take call backs in case the customer is busy and ensure the follow up is done on time
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Meet targets on conversion and Cross selling as defined from time to time.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Share your cv to HR - Shweta Singh
|Experience||0 - 2 Years|
|Salary||49 Thousand 9 Hundered 90 9 To 3 Lac P.A.|
|Industry||Financial Services / Banking, Investments / Insurance / Stock Market / Loan|
|Qualification||Other Bachelor Degree|
|Key Skills||Excellent communication skills KYC KYC executive Voice Process Backend executive Computer Operator data entry operator Data Entry Executive|
|Contact Person||Shweta Singh|
|Address||Office No -05, 2nd Floor, Laxmi Place,|
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